MY PHILOSOPHY
Unlike most other WordPress plugins that sell licenses, I don’t hook you in with a low initial cost, and then jack the prices up for renewals. I prefer to reward my customers by keeping my initial fee reasonable, and then all renewals are at a 50% discount of your original price, as long as you maintain an active subscription. Even if I raise my prices, if you have an active subscription, your renewal price will never increase!
I’m a small, one-person operation, and I don’t have the overhead of a full-time support staff. I also don’t rely on these plugins to make a living. Thus, I try to keep my license fees reasonable, especially since the majority of users of my FREE Volunteer Sign Up Sheets plugin, and the extensions I sell for it, are non-profit organizations. I do my best to support these non-profits, and I am actively maintaining, and updating, the free Volunteer Sign Up Sheets plugin on wordpress.org, which works perfectly fine for the needs of most organizations without having to purchase any of the extensions I sell for it.
LICENSING
All of my plugins have licenses which are valid for one year from the date of purchase. A valid and active license key is required in order to get automatic upgrades, and support, for your purchased plugins.
SUBSCRIPTIONS
All software licenses, and renewals, are sold as subscriptions. Subscriptions will automatically renew each year at 50% (half) of your original purchase price until you cancel your subscription. If you purchased a license prior to the subscriptions being implemented, the next time you renew your license, it will automatically be converted to a subscription. Subscriptions are renewed yearly from the purchase date and the subscription renewal date may not be the same as the license expiration/renewal date, if, for example, you purchase a renewal before the license expiration date. Note that the licenses will be extended for another year from the LICENSE expiration date, and NOT from the SUBSCRIPTION purchase/renewal date, so you will not lose any time on your licenses.
You can view your subscriptions, and cancel your subscriptions at any time, from the Subscriptions page. If you don’t like the subscription model, simply cancel your subscription at any time and then you can manually renew your license before it expires.
NOTE: Cancelling a subscription does NOT refund your payment. It just prevents the subscription system from automatically renewing for you in 1 year.
I don’t cripple my plugins in any way, so you can cancel your subscription immediately if you wish, and your plugin will continue to work just fine and you license will still be active until its paid expiration date. However, once your license expires you will no longer receive automatic updates or support.
SOFTWARE UPDATES
Updates are included for free for one year. If you have a valid and active license key, and your plugin supports it, updates will be delivered automatically from the WordPress dashboard. If your plugin does not support automatic upgrades, then updates can be downloaded from your account page.
SUPPORT SERVICES
Support for purchased plugins is given up to one year after the purchase date. If you wish to get support after one year, you must renew your license key, or purchase a new license for the plugin you wish to get support for.
LICENSE RENEWALS
Licenses can be renewed at 50% of your original purchase price of the plugin, and will give you an additional year of support and automatic updates. Plugins are not crippled, and will continue to function even with an expired license.
PAYMENT INFO
Depending on your payment method, charges should appear as “S SHERRARD” or “STEPHEN SHERRARD”, or DBAR Productions.
REFUNDS
If you have problems getting plugins to work, I am happy to provide a full refund within 30 days of the original purchase. After 30 days, no refunds will be given. Before a refund will be granted, you must allow me to try and help solve any problem you have by opening a support ticket. NOTE: refunds will not be granted if you simply decide not to use the purchased products. I stand behind my plugins and will assist you in solving any problem you have, but I also expect you to adequately understand what you are purchasing and why.