All of my plugins have licenses which are valid for one year from the date of purchase. A valid and active license key is required in order to get automatic upgrades for your purchased plugins.
Updates are included for free for one year. If you have a valid and active license key, and your plugin supports it, updates will be delivered automatically from the WordPress dashboard. If your plugin does not support automatic upgrades, then updates can be downloaded from your account page.
Support for purchased plugins is given up to one year after the purchase date. If you wish to get support after one year, you must renew your license key, or purchase a new license for the plugin you wish to get support for.
Licenses can be renewed at 50% of the price of the plugin, and will give you an additional year of support and automatic updates. Plugins are not crippled, and will continue to function even with an expired license.
Depending on your payment method, charges should appear as “S SHERRARD” or “STEPHEN SHERRARD”, or DBAR Productions.
If you have problems getting plugins to work, I am happy to provide a full refund within 30 days of the original purchase. After 30 days, no refunds will be given. Before a refund will be granted, you must allow me to try and help solve any problem you have by opening a support ticket. NOTE: refunds will not be granted if you simply decide not to use the purchased products. I stand behind my plugins and will assist you in solving any problem you have, but I also expect you to adequately understand what you are purchasing and why.