Troy Wolf

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  • in reply to: Error Sending Email #14148
    Troy Wolf
    Participant

    In hopes it is helpful for folks, I got tired of quirky issues around sending email that almost always were caused by issues with my own server. I either had an SMTP misconfiguration or needed to add SPF records to my DNS to prevent getting black-listed, yada, yada, yada. On top of that, when mail failed, it was like a black-hole with no logs to look at….because I didn’t know how to properly configure everything in the server nor where to look.

    Now I use the Mailgun service (http://www.mailgun.com). No I don’t work for them. I am using their SMTP on several client sites including WordPress sites now. Mail sending with Mailgun is extremely fast and they have a sweet dashboard you can log into to see your mail logs. If mail fails, you’ll know why! This has been worth gold when clients tell me, “the website never sent me the confirmation”. I can go into my Mailgun account and see the SMTP traffic and their mail server’s receipt of the message.

    The service is free for up to 10,000 messages per month…which I come nowhere near hitting.

    To use an SMTP server (instead of your own local WP server), you need to install a plugin to do SMTP. I use this free one: http://www.callum-macdonald.com/code/wp-mail-smtp/

    in reply to: Send email when a volunteer is removed from a task #14146
    Troy Wolf
    Participant

    Me too. I also would like the volunteer who is being cleared to receive the “you have been cleared” email. The results of my test:

    When I signed up for a volunteer slot as a member, I received a nice confirmation email.

    When I cleared my own sign-up as a member from the front-end, I received a nice confirmation email.

    When I logged out, then signed up for a slot, I received a nice confirmation email. As a non-member, I can’t clear my own sign-ups. This is understood.

    When I logged back in and used the Admin tool to clear the non-member sign-up, the non-member did not receive an email confirmation. It would be nice if the system sent the same “clear” confirmation it sent the member.

    Thanks!

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