July 16, 2018 at 8:39 PM #21787
Hi, The Close button on the top right corner of “View Details” dialog pop up windows does not close the dialog box. However, the close menu box on the bottom center does the function.
Is there a way to fix it?
Also, is there a way to resize this dialog box to the same size as the “sign up” dialog box?
July 16, 2018 at 10:32 PM #21789
The right hand corner close button still works fine here on my test system.
As far as the sizes of the pop-up dialog boxes, you can specify those in the general calendar options (along with the jquery-ui theme for dialog boxes). Look for the “Options” sub-page under the Calendars menu item in your dashboard.
July 30, 2018 at 8:20 PM #21929
Thanks so much for the prompt response. i found the resizing for the dialog box feature now.
However, i could not found any error in the developer console. We have decided not to use the view details option, instead we use sign up link. Here is our calendar url https://hopeforsydney.org/events-calendar/ August 2018 events “sign up” link has now turned into a double arrow >>. Could you share some steps to check where the problem might have been?
Thank you so much,
July 30, 2018 at 9:07 PM #21931
Did you by chance modify the included templates for the calendar? If so, maybe you left out the words for the signup link?
Or, do you maybe have the customizer extension installed and removed the signup link text? That text comes from the core plugin. Or you don’t have the latest version of the core plugin installed?
Seems like you have some restrictive code on your website that is preventing users from right-clicking to examine anything. Maybe trying to prevent image theft?? Anyway can easily bypass that by simply opening the developer console, so it’s not doing anything to help your site, and could be causing some conflicts even if no errors are showing in the developer console.
Do you have the latest version of the calendar plugin and any other extensions. I don’t see your name or email address in the list of customers. Are you a registered customer?
July 30, 2018 at 9:13 PM #21933
Sorry, just did a bit more searching of email receipts, and found your order by searching for the domain… under a different email than you are using here on the forum. That’s fine, and it looks like the order was fairly recent, so you should have the latest version of the calendar plugin. Make sure the core plugin (the free one from WordPress.org) is up to date as well.
Otherwise, if you want further assistance tracking down the issue, you would probably need to contact me privately through the contact form (or, email stephen at my site domain name), and maybe set me up with temporary admin access so I can check some settings.
You may also want to enable debug in WordPress, but set it up to output to the debug log (instead of the screen, since you don’t want the public seeing that), and check to see if you are getting any notices/errors on the PHP side of things.
See this page for how to setup Debug and enable the debug log (turn it all off after you are done):
July 30, 2018 at 9:17 PM #21935
Yes, you are right. i have disabled the sign up from the customizer because we don’t want it to appear on the sign up sheet description such as https://hopeforsydney.org/portfolio/the-real-meal-glebe/.
I guess this needs to be a feature request?
July 30, 2018 at 9:27 PM #21937
Sorry, but that’s where the text comes from… so if you disable it in the customizer, it also gets disabled on the calendar in addition to the plain signup sheet display.
Why don’t you want it to appear on the other page you linked to? You could use some custom CSS to hide that signup link, making sure you properly target the signup link within the plain sheet display so it doesn’t also hide the signup text link on the calendar. The signup link class is different on the calendar than on the plain sheet display, so it should be easy to do.
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