PTA Sign-up Sheet Plugin dropped sheets and deleted sign up lists

HomeForumsGeneral Support – NOT for Volunteer and PTA plugins!PTA Sign-up Sheet Plugin dropped sheets and deleted sign up lists

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    • #3038
      Tanya
      Guest

      Thanks for creating this plugin! Normally it works just fine, but recently I have had a problem that I hope you can correct for me.

      I created an ongoing activity sheet which worked perfectly for a few weeks and had several people sign up. I printed the sheet which also worked perfectly. The sheet was then dropped from the front end and I found it in the trash with the sign-up list deleted.

      A second sheet, created as a single activity, had the same issue as above.

      Do you have any suggestions I might try to correct this problem?

    • #3042
      Stephen Sherrard
      Keymaster

      I have not experienced anything like that, nor has anybody else reported anything like that. Did the sheet get trashed immediately after you did some type of action, or did you just login again and notice the sheet was in the trash?

      Does anybody else have access to the system that could have maybe trashed something by accident?

      There is a setting to automatically purge expired sign-ups, but that shouldn’t happen on ongoing sheets. Perhaps your system’s date/time settings are different in some way and it thinks they are expired. Maybe turn off the automatic deleting of expired sign-ups to see if that changes anything??

      You may also want to try deactivating the plugin and then reactivating it, which will run the dbDelta function again to make sure the database tables it uses are updated to the newest version. A couple of updates ago I introduced a new field on the sheets that required a new database column. If, for some reason, the database table didn’t get updated correctly on your system, that could cause some unpredictable behavior (although I would suspect it would just throw a fatal error instead).

      At this point, I’m just guessing as this is not something I can recreate on my own system.

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