Retail prices not showing on wholesale

WooCommerce>Settings>Wholesale>Messages and Text section
Scroll down to Wholesale price prefix text or Wholesale price suffix text settings. In the description for the settings is the template tag you can use to show the retail price:
{retail_price}

So, for example, if you want to show the retail price on a line below the wholesale price, you can use the tag for a line break followed by the tag for the retail price, like so:
{br}Suggested Retail: {retail_price}

There are no “sale” prices for wholesale customers, so no sale banners are shown. There is only one wholesale price, so nothing to cross out and show as a sale price.

However, if you are using the template tag to show the retail price in the prefix or suffix, then that does the regular woocommerce product->get_price method call, and will return whatever the current price is for retail (which would be the sale price, if it’s on sale).

When viewing the same product as retail, the products should still be shown correctly, with regular price crossed out, sale price and banner displayed.

I will take a look… I did a lot of optimizing and refactoring of code in the last big update, especially when using this plugin alongside the User Role Pricing plugin, so I may have messed up the display of that sale banner for retail customers also (instead of just wholesale).

I guess not many people use the sale price feature, as you are the first to point this out. I am able to reproduce the issue on one of my dev sites. Something changed in the logic somewhere, and I’m having a hard time tracking down why it’s getting set as being not on sale, but still showing the sale price, for retail customers. None of my hooks for the “is on sale” conditional function for woocommerce are getting triggered (which is correct, because those should only be triggered for wholesale customers), but somehow it is still being determined to be not on sale.

I’ll figure it out eventually, but must be something that recently changed that I missed in my testing.

Found the issue… my plugin filters raw prices, even for retail customers, and sanitizes the values by making sure they are floating point numbers before returning the values (even if not changing them for retail customers), but at the point that WooCommerce is comparing sale price, regular price, and price, it’s still expecting them all to be strings (not floating point numbers), and it’s doing an exact comparison where the string and floating point number will never evaluate the same even if all the digits are exactly the same, so it’s always going to evaluate as not on sale. I had moved some of those filter hooks around in the last update so that those values are now getting converted to floating point earlier than they should. I have fixed that now so it doesn’t happen for retail customers at that point in the process.

New update, being posted in a few minutes, will have that minor fix in it.

No worries… easy fixed once I tracked down the issue.

Will take a look at the thank you text. That could be a theme/template issue also, as your theme may use a custom thank you page that may not have the hook that my plugin uses to replace the standard thank you text. I will take a look though, as I probably forgot about checking that particular hook after WooCommerce made their last big update (which changed a lot of templates).

Just did a quick test on my dev site using latest versions of everything, and the WooCommerce Storefront theme, and when set to be treated as wholesale, I see my custom thank you message at the top of the “Order Received” page. So, that is still working correctly with themes that did not modify that template/hook.

You should look in your theme to see if it has replaced the thankyou.php template under the woocommerce/checkout folder in your theme. The line that prints out that text should have a filter hook applied to it, and should look like this:
<p class="woocommerce-thankyou-order-received"><?php echo apply_filters( 'woocommerce_thankyou_order_received_text', __( 'Thank you. Your order has been received.', 'woocommerce' ), $order ); ?></p>

If that apply_filters part is not there, then my plugin can’t replace that text.

Also, note, in case there was any confusion, the “messages and text” settings you set in the settings for my wholesale plugin ONLY show for wholesale customers. They don’t affect what retail customers see.