Shortcode extension won't recognize calendar

HomeForumsVolunteer Sign Up Sheets Calendar DisplayShortcode extension won't recognize calendar

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    • #26664
      Mary Beth Collier
      Participant

      Hi. I’ve got only one calendar created (with a variety of sign up sheets) but when I try to insert it onto the right page, the shortcode only prints “no matching calendar found.” I’ve tried it by calendar name, by ID number, uppercase, lowercase, etc. I’ve tried manually inserting the shortcode listed in the Calendar Display documentation – [pta-calendar calendar=”volunteer calendar” I keep getting the same error message and no calendar showing. I’ve tried everything you suggested in prior support requests. Do you have any idea what’s going wrong? (All plugin and WordPress versions are up to date and there are few plugins and no widgets on the page… Many thanks for your help.
      Mary Beth

    • #26667
      Stephen Sherrard
      Keymaster

      Hi Mary Beth,

      Just did some testing, and there was a typo in the Shortcodes plugin that wasn’t retrieving the calendar name or ID correctly, and so would always insert “undefined” for the calendar argument. I’ll release an update for that in a little while. But, otherwise, it’s working correctly here with latest versions of everything.

      However, if you have manually created the shortcode and are still getting that error, the only things I can think of are:

      • Make sure the calendar is published, and not a draft or private
      • Double check the spelling and/or calendar ID to make sure they match your calendar

      If you still can’t get it working, then there may be some kind of weird theme or plugin conflict happening. If that’s the case, you can contact me privately and maybe give me temporary admin level access so I can take a quick look (don’t post those credentials here, obviously).

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