Stephen Sherrard

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Viewing 15 posts - 1 through 15 (of 768 total)
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  • in reply to: Impossible deactivate license key #43903
    Stephen Sherrard
    Keymaster
    in reply to: Plug in will not update #43842
    Stephen Sherrard
    Keymaster

    This content is restricted to buyers of Volunteer Sign Up Sheets Custom Fields.

    in reply to: Alternate/Wait List Volunteer Sign-up Spots #43776
    Stephen Sherrard
    Keymaster

    This would probably be better as a custom programming project, where I could code a custom extension that fits your needs exactly.

    Otherwise, what I might suggest was that you create a separate “wait list” task for each task/item that you want to have a waitlist for. Put the wait list one right after the main one, and then people can simply sign up to be on the waitlist. Not perfect, since they could sign up for the wait list before the main list is filled (but, maybe that’s a positive, if people don’t necessarily want to do it unless the main list doesn’t get filled).

    But, if you wish to discuss a custom developed extension just for you, feel free to contact me privately. Note that my rate for custom programming is $100 per hour.

    in reply to: Calendar Caught In Loop #43748
    Stephen Sherrard
    Keymaster

    No worries… glad you got it figured out, and this is probably a good thread to have saved here since similar “issues” have happened before with others.

    in reply to: Calendar Caught In Loop #43745
    Stephen Sherrard
    Keymaster

    I think my settings are a bit confusing, or I didn’t do a good job of explaining it in the documentation. Someone else had emailed me privately last month having the same “issue”, but they simply didn’t understand the way the settings work.

    If you want the “View & Signup” link on the calendar to go to the regular list page (not the calendar page) for signing up, as opposed to enabling the pop-up signup form on the calendar itself, then you MUST have a page set in the main plugin’s settings for the dropdown select setting that says:

    Volunteer Sign Up Page
    That’s the third setting from the top on the Main Settings tab of the main/free plugin.

    If you don’t have a page set there, then the View & Signup link doesn’t have a destination to go to, so it will stay on the same page (the Calendar) and just append those arguments to the current page URL.

    Based on the URL you included, that indeed looks to be the case since it is going to the /signup-calendar/ page, which is where I assume you have the calendar shortcode.

    in reply to: Critical Error on cart #43743
    Stephen Sherrard
    Keymaster
    in reply to: Hide Fields Alongside Label? #43738
    Stephen Sherrard
    Keymaster

    This content is restricted to buyers of Volunteer Sign-up Sheets Customizer.

    in reply to: go back to signup sheet text for groups #43719
    Stephen Sherrard
    Keymaster

    This content is restricted to buyers of Volunteer Sign-up Sheets Customizer.

    in reply to: Column Visibility #43680
    Stephen Sherrard
    Keymaster

    Glad you figured something out. There are no role based settings in my plugins, other than those features reserved for admins or the Signup Sheet Manager role.

    in reply to: Volunteer Sign Up Question #43668
    Stephen Sherrard
    Keymaster

    Questions about the main/free plugin should be posted at the support forum for the main plugin at wordpress.org, specifically here:
    https://wordpress.org/support/plugin/pta-volunteer-sign-up-sheets/

    Regarding your question, which page are you labelling as the “main sign up page”?

    If you are talking about the first page that shows the list of all sheets, then, no, you can’t have task times in that list since a sheet can have multiple tasks that can each have different start and end times, so showing times there does not make sense.

    If you click on a sheet from that first page (or the View & Signup link), on that page you should see the list of tasks and those will show start and end times if you entered a time for them.

    From that page, if you click on a signup link and go to the signup form, you should also see start and end times.

    However, there is a shortcode setting you can use to hide those times, if desired. Please carefully read through the documentation here:
    https://stephensherrardplugins.com/docs/pta-volunteer-sign-up-sheets-documentation/
    The last section shows all the available shortcode arguments you can use for doing things like hiding dates and times.

    in reply to: Unauthorized Error #43576
    Stephen Sherrard
    Keymaster

    Did you deactivate the reactivate the main Volunteer Sign Up Sheets plugin? I’m not at my work computer right now, but if you’re looking at the CRON list, the name of the CRON hook my plugin registers still probably begins with pta_

    Now that you have the plugins up to date, hopefully next time you will be able to do automatic updates.

    Otherwise, you’ll need to let me know if it’s OK for me to change your password so I can login to your account here and verify that the order is or is not showing up in your account. I can do that and then let you know when I’m done and you can reset your password again to whatever you want. Just let me know.

    If, for some reason, it’s not showing up in your account, and we are sure it’s the right account, then I can give you a coupon code you can use to purchase your 2 extensions again for free with your current account, and make sure they actually get associated with that account, and then I can delete the licenses and subscriptions for the old order, and you can use the new ones.

    in reply to: Unauthorized Error #43573
    Stephen Sherrard
    Keymaster

    I sent the receipt again. Not sure if that resets the download time limit. Let me know if that works. Otherwise, I may need to login to your account to try to figure out what’s going on and why you can’t see your orders. Not having this type of issue with any other customers.

    in reply to: Unauthorized Error #43571
    Stephen Sherrard
    Keymaster

    OK… taking a closer look. The purchase you made a while back showed one email address, but if I look you up in the “Customers” database of the e-commerce software I use, you have both email addresses linked to one customer account. However, if I look in the WordPress Users database, the WordPress account for you is using the email that ends with allencounty.us
    So, I guess you don’t have 2 accounts, but any password resets should be going to the email for the WordPress user account.
    At this point, I’m not sure why you are not seeing anything in your purchase history & licenses page on my site… that doesn’t make sense. But, for now, you can install from the downloads from the links in the email receipt, and that should give you the latest versions. I don’t think there were any major updates made recently, just a minor bug fix or two that didn’t affect most users.

    in reply to: Unauthorized Error #43568
    Stephen Sherrard
    Keymaster

    Make sure you are logged out of your second account before you try to reset the password on the other account.

    You can install the updates right over the top of the existing versions, as I mentioned earlier. That only updates the plugin code, it will NOT change any of your settings or existing content (those are all stored in the database, and not in the code itself).

    in reply to: Unauthorized Error #43566
    Stephen Sherrard
    Keymaster

    I still think you are logging in to the wrong account, as it appears you have somehow set up a separate account to use these forums, with a different email address. The email for the account you ordered with ends with nhbcfw.com

    I resent the order email to that customer account email the other day, and you should have been able to download with the links in the email. Otherwise, please try logging in to your other account with the correct email, or email me privately if you still can’t get access. I don’t want to publish any credentials here, or even the full email address. You can email me at the email address used for the notifications of replies to this thread… they all come from my regular email address for this site.

    As far as the CRON function, that gets set up during activation. If it doesn’t appear to be working, it’s possible the CRON hook got deleted, or never set up properly. All you need to do to fix that, most of the time, is to just deactivate the main (free) plugin, and then activate it again. The main/free plugin sets up the CRON function hook.

Viewing 15 posts - 1 through 15 (of 768 total)